Troubleshooting

Find the message that tabletop shows, then do the fix.

Message or problem	Fix
“Could not send the code”	Check the email address. Then click Send code again.
“Could not sign in”	Read the text under the message. Check the code. The code works for 10 minutes. To get a new code, click Send code.
No email with the code	Look in your spam folder. Wait a minute, then click Send code again.
“Could not accept the invitation”	Read the text under the message. An invitation link works for 7 days. Ask the Owner or an Admin of the org for a new invitation.

Runs

Message or problem	Fix
“Could not run”	Read the text under the message. It tells you what to fix.
“Could not run” with See plans	Your org needs a larger plan or more tokens. Click See plans.
“This needs a larger plan or more tokens”	The plan of the org does not allow this, or the org has too few tokens. Click See plans. Or pay with your own API key.
“Fill in” and the name of a setting, such as “Fill in Prompt.”	Click the node. Type a value for that setting in Params.
The name of an input and “needs a link”, such as “Prompt needs a link”	Link an output to that input. A red `*` shows the inputs that need a link.
“The plan of this org allows 2 workflows”	The Free plan allows 2 workflows. Move a workflow to the trash, or change the plan.
A node shows Failed	Read the error on the node. Fix the cause, then click Retry.
A node shows Interrupted	The run stopped before the node was done. Click Retry.
A node stays in Waiting for inputs	A node before it is not done. Look at the states of the nodes before it.
A node shows Needs approval	The run waits for you. Click Approve or Re-run. See Run nodes.
A node does not run again	The node is locked. Click Unlock.
Run is off	You did not select a node. Select the nodes to run, or press `⌘A` on Mac or `Ctrl+A` on Windows or Linux to select all.

Providers and keys

Message or problem	Fix
A node with your key fails	Check the key and the credit of your account at the service. An Admin can add a new key in Organization settings > Provider keys.
Pay with shows Use tokens again	You changed the provider. Pick the key again.

Previews and connection

Message or problem	Fix
“WebGPU unavailable” in the header	Your browser cannot show 3D. Use a new version of Chrome, Edge or Safari. Turn on hardware acceleration in the browser settings.
“WebGPU is unavailable, so 3D previews are off.”	The same cause. You can still run nodes and download models.
The Renderer node fails	The Renderer node needs WebGPU too. Keep tabletop open while it runs.
“Offline. Your changes stay in this browser…”	Check your internet connection. Keep working. tabletop sends your changes when the connection comes back.

Still a problem?

Last updated on November 6, 2026